Last updated: 28 September 2026 · This is an English translation for information; the Turkish version prevails.
This Privacy & Cookie Policy explains what information is collected when you visit adadentalclinic.com, the website of Ada Oral & Dental Health Clinic, and how this information is used. For detailed information on how we process your personal data, please see our Privacy Notice (KVKK).
1. Information We Collect
- Information you provide through forms: your name, phone number and, if any, your message in the appointment and call-back forms.
- Online booking system: the service, date and time you select and your contact details when you book an appointment.
- Automatically collected information: IP address, browser and device information, pages visited and interactions on the site (through cookies and similar technologies).
We do not ask you to share your medical history or health information through our website. Please do not enter details of illnesses, medications or treatments in the forms; this information is taken at the clinic during your examination.
2. How We Use Information
- To respond to your appointment and call-back requests
- To keep the website secure and working properly
- To improve our services by analysing how the site is used
- To measure the effectiveness of our advertising campaigns
3. Cookies and Third-Party Services
Our website uses cookies and tags from the following services:
- Google Analytics: measuring visit statistics
- Google Ads: measuring the effectiveness of our ads, including calls from the website
- Meta (Facebook) Pixel: measuring advertising campaigns; recording interactions such as form submissions and clicks on WhatsApp and phone buttons
- WhatsApp: when you click the WhatsApp button, you are redirected to a service provided by Meta Platforms
- Instagram content: Instagram videos embedded on the site are provided by Meta Platforms
Some of these services have servers located outside Türkiye. You can delete or block cookies in your browser settings; however, some features of the site may then not work as expected.
4. Sharing of Information
Your information is not sold or rented. It is shared only with the infrastructure providers we use for the purposes above and, where legally required, with authorised institutions.
5. Information Security
We take reasonable technical and administrative measures to protect your information against unauthorised access, loss and misuse.
6. Your Rights and Contact
To exercise your rights under Article 11 of the KVKK, you can apply to us using the methods described in our Privacy Notice (KVKK).
Bakırköy: +90 212 203 02 32 · Beylikdüzü: +90 212 642 25 05 · Email: klinikadadent@gmail.com
7. Changes
This policy may be updated when necessary; the current version is always published on this page.